Home Delivery FAQ

Frequently Asked Questions:

Q: How do I select which meats to order?

A: We offer two types of home delivery options.  You can select items for a one-time order via our Home Delivery A La Carte page or you can sign up for a Home Delivery Farm Box Subscription.  Subscription boxes are filled with a rotating selection of meats based upon your preferences and are delivered automatically on a regular schedule.  

Q: How fast will I receive my order?

A: We can typically deliver an order by the next business day if you place your order Monday through Friday before 2pm.  Otherwise, your order will be delivered on the 2nd business day.  Please note orders may take an extra day for delivery to Martha's Vineyard or Nantucket.  Orders may also be delayed during Holidays or periods of inclement weather.  You will be able to track your order once it is packed for delivery.

Q: Is there a delivery fee?

A: There are no additional delivery fees for subscription boxes or for orders over $249.  Otherwise, a discounted delivery fee will be calculated at checkout based upon UPS Ground Home Delivery pricing.  

Q: Will my meats be delivered frozen?

A: Yes, to ensure food safety all home-delivered meats are flash frozen at the peak  of freshness prior to delivery.  (Check out this link to read how to quickly thaw frozen meats).

Q: Do I need to be home to accept the delivery?

A: Nope!  If you are not home to accept delivery, we will pack your order in an insulated tote along with dry ice (as needed).  Although our packing system should keep your delivery cold for 6-8 hours it is your responsibility to collect your order as soon as possible.  It is never safe to consume meat that is received above 38 degrees Fahrenheit.  

Q: Are your delivery packaging materials recyclable?

A: Yes!  Our delivery boxes and liners are 100% curbside recyclable.  

Q: You sell a-la-carte items by the pound.  How do you know the exact weight of my order when charging me online?

A: When you place an online order you are authorizing us to charge your credit card or farm share card up to the total indicated at checkout.  We wait to process the payment until we have your items weighed and packed.   Therefore the amount you are actually charged may be slightly less than indicated online and will be detailed on an invoice included with your order.

Q: Do you ship outside of Massachusetts?

A: No, we believe that people should be eating as locally as possible, and  therefore intentionally limit our delivery area.  If you're not in our delivery area we encourage you to visit eatwild.com to find a responsible farmer closer to your home.